I reached out to Jake recently as my husband and I are both looking for a potential vacation home/rental property. We're still in the exploratory phase as we're not entirely sure this is the investment route we would like to take. I expressed on the call that this might be a premature conversation, and it may not translate into an immediate purchase, but Jake was attentive the entire time and continued to ask great questions to help refine our thoughts on our vacation home/rental property. He was not pushy at all. He made sure he took note of the things that we were looking for and even asked for pictures of what we would call ideal (I never had a real estate agent ask me to send a picture, usually the agent would send me a picture telling me this is probably what I want... or rather what I can afford!). From there, Jake took what I sent him and he got working within minutes and sent back a few properties to look at while we were still on the call. It was great, because we started to really discuss the like's and dislike's, and it was a very helpful exercise. Lastly, Jake gave a simple and helpful action step to take if and when my husband and I decide to continue to explore this route. We went into this conversation without a clear goal or action step, but we came out with one -- which is a great feeling. Overall, I am impressed with Jake's ability to be attentive, his professional approach, and his desire to personalize the experience so that it fits me and my family. We look forward to working with Jake as our Real Estate Agent and I recommend giving him a call even if you only have exploratory questions!